Frequently Asked Questions (FAQs)
What services does Southern Transformer Services (STS) provide?
We are a comprehensive transformer and electrical equipment provider. We specialize in 24/7 field repairs, actively buy and sell both new and used transformers, and feature a dedicated shop that produces full reconditioning of three-phase pad-mounted transformers.
Do you offer emergency repair services?
Yes. We serve as your regional point of contact for emergency electrical and transformer field repairs. Our repair crews are available 24/7 to respond to emergencies and outages.
What types of transformers do you sell?
We maintain a large, quick-ship inventory of transformers ready for immediate sale. Our stock includes Liquid Filled Transformers, Dry Type Transformers, Voltage Regulators, Oil Circuit Reclosers (OCRs), and more.
Do you buy used or surplus transformers?
Absolutely. If you have transformers you no longer need, our team makes the selling process easy. You can reach out to us at any time to request an offer on your surplus equipment.
What types of electrical parts do you carry?
While we carry a limited inventory of essential items (like line hardware, bushings, and oil), we do very little electrical part sales. Instead, our primary focus is our facility, where our three-phase shop has the ability to fully recondition three-phase pad-mounted transformers.
Where are you located and what areas do you serve?
Our main office is located in Florala, Alabama. While our primary service area covers the Southeastern United States, we routinely supply equipment and provide services to customers well beyond this region.
What are your standard operating hours?
Our standard office hours are Monday through Friday, 8:00 AM to 6:00 PM. However, our field repair teams are on standby 24/7 for emergency outage calls.